Product Buddy

Refund Policy Product Buddy

Refund Policy

Last Updated: January 9, 2026

Thank you for purchasing from Product Buddy. We sell digital products, and due to the nature of downloadable content, all sales are generally considered final.

Please read this policy carefully before making a purchase.

1. Digital Products

All products available on Product Buddy are digital downloads, including login and signup page templates and related design assets. Once a product is purchased and accessed or downloaded, it is considered delivered.

Because digital products cannot be returned, we do not offer refunds or exchanges once the download link has been accessed, except in specific cases outlined below.

2. Exceptions for Refunds

A refund may be considered only under the following circumstances:

  • The product file is corrupted or unusable, and we are unable to provide a working replacement
  • You were charged multiple times for the same product due to a technical error

  • The product was not delivered after successful payment and support is unable to resolve the issue

Refund requests must be submitted within 7 days of purchase.

3.Non-Refundable Situations

Refunds will not be provided for the following reasons:

  • You changed your mind after purchase
  • You no longer need the product

  • You lack the technical knowledge to use the product

We strongly recommend reviewing the product details carefully before purchasing.

4.Support & Issue Resolution

If you experience any issues with a product, we encourage you to contact our support team first. In most cases, we can resolve the issue by providing guidance, updates, or replacement files.

5. How to Request a Refund

To request a refund (if eligible), please contact us with:

  • Your order number
  • Purchase email address
  • Reason for the refund request

Refund requests should be sent to:

Email: support@productbuddy.in

6.Processing Time

Approved refunds will be processed within 5–10 business days, depending on your payment provider.

7.Policy Updates

Product Buddy reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.